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Case Resolution from Days to Minutes with Cisco | Riccardo Bortoletti @ Generali
Riccardo Bortoletti is Network Administrator at Generali, the largest insurance company in Italy. He is also an inline skater who values agility and efficiency in everything he does. Hear how Riccardo uses Cisco CX Cloud to reflect these same values.
2:47
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Societe Generale Acceptance: CX Customer Hero Awards 2022
Vivien Strady, Global Head of Data Center and Network, accepts the 2022 CX Customer Hero Award for the EMEAR region on behalf of SocGen. Cisco BCS helped provide SocGen with the skills to transform their infrastructure and migrate to the cloud.
1:28
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Repsol powers a transformation to achieve the unprecedented
Santiago Maestro leads Repsol’s digital transformation effort and cloud-first initiative to support the goal of net-zero emissions by 2050. Repsol engaged Cisco Business Critical Services to ignite innovation in support of the goal.
3:07
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Repsol powers reliability with proactive security
Lukene Berrosteguita is at the helm securing Repsol’s network infrastructure to ensure reliability of critical services in partnership with Cisco Business Critical Services. The goal: support the company’s goal of net-zero emissions by 2050.
2:45
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Cisco Partner CAE Technology Services delivers next level technology to Wrexham County Borough Council
CAE was a differentiator in the market as they partnered with Cisco CX to help deliver next level technology to the Wrexham County Borough Council to help drive education standards with their students.
1:00
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Expo 2020 Dubai and Cisco CX: Building a World Expo Like Never Before!
When the world converges in one place the stakes will always be high but when the vision is to create something truly unique, the stakes just got higher. See how Expo 2020 is partnering with Cisco CX.
1:52
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Vodafone: Improving the customer experience while reducing costs
Vodafone needed to spend more time innovating. Business Critical Services assessed their environment, and applied advanced analytics, automation, and an aggressive training plan to prevent quality-impacting incidents and lower costs.
1:44
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IFEMA Case Study
The annual COP conference required a new country host immediately. IFEMA nobly offered to execute this project in a record time of 18 days, thanks to Cisco’s CX experts and robust communications infrastructure.
2:09
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Innovation & Growth with the BT / Cisco Customer Experience partnership
Adopting the Cisco Customer Experience Lifecycle model shows constant innovation and growth of a 30 year long partnership between Cisco and BT. Hear BT’s comprehensive and innovative approach to customer experience - http://cisco.com/go/cx
1:50
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Atea Denmark adopts the Cisco CX Lifecycle approach to deliver Customer Success
Atea Denmark and Cisco Customer Experience in partnership deliver business critical services and a lifecycle approach to help Holstebro Kommune meet strategic objectives and deploy a transformational technology platform.
2:40
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Haribo Enjoys the Sweet Smell of Success with Cisco Customer Experience
See how Haribo deploys a Cisco DNA architecture to support manufacturing agility and innovation worldwide: http://cisco.com/go/cx
1:59
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Newcastle City Council Chooses Cisco CX for Digital Transformation
Find out how Newcastle City Council benefited from a close partnership with Cisco CX for their Digital Transformation, enabling citizens to participate in a city of the future.
2:34
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