Service Provider19 videos
Saudi Telecom fortifies cybersecurity with Cisco
Yasser J. Alghamdi leads Saudi Telecom (stc) cybersecurity initiatives to secure the digital transformation journey for the organization and its customers throughout the country.
Reducing costs and automating customer provisioning at OTE Group
OTE Group is the largest telecommunications provider in Greece. Michalis Papamichael, Director of Network Strategy, shares his experience engaging Cisco Business Critical Services to automate customer provisioning and enhance network performance.
AT&T and Webex partner to empower your hybrid workforce
When two market leaders in mobile business come together, the benefits for business can be powerful. Give your hybrid workforce the power of Webex and the global AT&T world-class network.
T-Mobile elevates customer support with Unified Contact Center Enterprise
With Unified Contact Center Enterprise (UCCE), T-Mobile found a trusted collaboration partner to help take their customer service to the next level.
A unified collaboration experience for hybrid teams at T-Mobile
T-Mobile traded their spiderweb of collaboration devices and software for a unified collaboration suite from Webex, providing all employees with an intuitive, engaging collaboration experience—regardless of where they’re working.
T-Mobile Answers the Call for Incredible Customer Experiences
T-Mobile revolutionized the way they collaborate and deliver excellent customer experiences, leveraging Webex.
AzEduNet relies on Cisco Secure to protect their network, customers and reputation
The small but mighty security team from AzEduNet reduces security incidents by 80% and secures the online environment for 1.5M students with Cisco Secure.
TIM Brazil offers high-quality digital streaming across the country
Providing expansive mobile connectivity in a country with continental dimensions has its own set of challenges. A CDN based on Open Caching, will let TIM Brazil go beyond providing connectivity to offer the best digital streaming experiences
Swisscom Case Study
Switzerland's premiere network service provider, Swisscom is on a mission to create the best network in the world. Working with Cisco, they are building a new network from the ground up so everyone gets the speed and reliability they expect.
DiGi (Telenor Group) Case Study
DiGi, part of the Telenor Group, partners with Cisco to become the first mobile network operator in Malaysia to offer their business customers Umbrella on their mobile packages.
Vodafone: Improving the customer experience while reducing costs
Vodafone needed to spend more time innovating. Business Critical Services assessed their environment, and applied advanced analytics, automation, and an aggressive training plan to prevent quality-impacting incidents and lower costs.
Vodafone: Unlocking their IT teams’ potential
Vodafone’s visionary five-year transformation began with evolving their IT teams’ skill set. Business Critical Services helped them focus on their people, understanding their specific needs and providing training matched to those requirements.
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