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Ask Licensing, an easier way to get help
Your go-to digital assistance application combines AI and automation, providing you with instant answers and guidance.
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Welcome to the Licensing Support page
Use AI powered navigation on the Licensing Support page to find how-to guides, troubleshoot issues, and access product-specific resources in seconds.
1:50
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Perform Asset Transfers with Ease
Easily move your licenses and devices between Smart Accounts. Save time, stay organized, and keep everything running smoothly.
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Licensing Hub_Gen AI
The Hub's Gen AI-powered search engine delivers focused responses to your licensing inquiries, ensuring you receive accurate and real-time answers.
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How to Access & Use Ask Licensing
How to Access & Use Ask Licensing
4:36
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How can I resolve connectivity issue with On-Prem for already registered devices?
Resolve connectivity issue with On-Prem for already registered devices.
1:42
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How can I resolve issues with SLP sync within On-Prem?
Resolve issues with SLP sync within On-Prem
2:17
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How can I correct license count mismatch issue between OnPrem and CSSM?
Correct license count mismatch issue between OnPrem and CSSM
1:31
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How can I delete an On-Prem Account?
How can I delete an On-Prem Account
2:36
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How can I register a device from within an On-Prem deployment?
How can I register a device from within an On-Prem deployment
4:23
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In License Central, how can I see possible upgrade options?
In License Central, how can I see possible upgrade options
1:53
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In License Central, how can I find out how many devices have passed the last date of support?
In License Central, how can I find out how many devices have passed the last date of support
1:50
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