-
IMIconnect with Webex Contact Center - Banking Use Case
This video demonstrates how IMIconnect incorporated with Webex Contact Center can help create better customer experiences. This video is a use case for financial institutions/banking.
8:40
-
Webex Contact Center - Agent Desktop Demo
This 5-minute video demonstrates the all-new Webex Contact Center agent desktop, including new features and functionality.
5:17
-
Webex Workforce Optimization Demo Video
Cisco Webex Workforce Optimization provides integrated capabilities for team performance management. This video demonstrates the three aspects of Webex WFO: quality management, workforce management, and workforce analytics.
24:02
-
New Webex Contact Center AI Demo
This video demonstrates the artificial intelligence (AI) capabilities built into the all-new Webex Contact Center.
1:56
-
New Webex Contact Center Experience Management Demo
This video demonstrates the Experience Management integration and capabilities built into the all-new Webex Contact Center.
1:09
-
New Webex Contact Center Omnichannel Demo
This video demonstrates the omnichannel capabilities built into the all-new Webex Contact Center.
1:44
-
Unemployment Use-Case with Cisco Contact Center
This video is an unemployment use-case with Cisco Contact Center for Public Sector & Cisco Citizen Experience.
6:52
-
Introducing the All-New Webex Contact Center: The technology enabling the future of CX
Cisco has re-defined the standard for the next generation contact center platform with the all-new Webex Contact Center.
48:32
-
Webex Contact Center AI – The intelligence contact center
Cisco is powering contact centers with artificial intelligence to deliver fast, intuitive self-service, and create “super agents” who are empowered with context, insights, and intelligence to deliver timely, accurate responses.
1:13
-
The All-New Webex Contact Center - Customer Testimonial Video
In this video, Cisco Contact Center customers T-Mobile, OceanX, and Paychex provide their thoughts on the all-new Webex Contact Center platform.
1:33
-
Webex Contact Center - Intelligent. Flexible. Delightful.
The all-new Cisco Webex Contact Center is a next-generation, fully customizable cloud contact center solution. Inspired by customers and architected for business, Webex Contact Center delivers the future of customer experience…today.
1:06
-
Webex Experience Management
This video highlights a use case demonstrating Webex Experience Management (formerly CloudCherry) and Cisco Contact Center solutions.
4:53
- Load More
Cisco Video Portal
