Contact Center63 videos Create magical customer experiences with Cisco Contact Center solutions.
IMIconnect with Webex Contact Center - Banking Use Case
This video demonstrates how IMIconnect incorporated with Webex Contact Center can help create better customer experiences. This video is a use case for financial institutions/banking.
Webex Contact Center - Agent Desktop Demo
This 5-minute video demonstrates the all-new Webex Contact Center agent desktop, including new features and functionality.
Webex Workforce Optimization Demo Video
Cisco Webex Workforce Optimization provides integrated capabilities for team performance management. This video demonstrates the three aspects of Webex WFO: quality management, workforce management, and workforce analytics.
New Webex Contact Center AI Demo
This video demonstrates the artificial intelligence (AI) capabilities built into the all-new Webex Contact Center.
New Webex Contact Center Experience Management Demo
This video demonstrates the Experience Management integration and capabilities built into the all-new Webex Contact Center.
New Webex Contact Center Omnichannel Demo
This video demonstrates the omnichannel capabilities built into the all-new Webex Contact Center.
Unemployment Use-Case with Cisco Contact Center
This video is an unemployment use-case with Cisco Contact Center for Public Sector & Cisco Citizen Experience.
Introducing the All-New Webex Contact Center: The technology enabling the future of CX
Cisco has re-defined the standard for the next generation contact center platform with the all-new Webex Contact Center.
Webex Contact Center AI – The intelligence contact center
Cisco is powering contact centers with artificial intelligence to deliver fast, intuitive self-service, and create “super agents” who are empowered with context, insights, and intelligence to deliver timely, accurate responses.
The All-New Webex Contact Center - Customer Testimonial Video
In this video, Cisco Contact Center customers T-Mobile, OceanX, and Paychex provide their thoughts on the all-new Webex Contact Center platform.
Webex Contact Center - Intelligent. Flexible. Delightful.
The all-new Cisco Webex Contact Center is a next-generation, fully customizable cloud contact center solution. Inspired by customers and architected for business, Webex Contact Center delivers the future of customer experience…today.
Webex Experience Management
This video highlights a use case demonstrating Webex Experience Management (formerly CloudCherry) and Cisco Contact Center solutions.
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