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Rakuten Mobile Acceptance: 2022 CX Customer Hero Awards
Sharad Sriwastawa, Chief Technology Officer of Rakuten Mobile, accepts the 2022 CX Customer Hero Award for the APJC region. Cisco BCS has been a trusted partner in Rakuten's journey to provide low-cost, high-quality services, including 5G and IoT.
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Telstra creates a scalable, reliable network and digitizes customer experience through automation
Australia’s largest telecommunications company embraces NSO to offer its customers service provisioning automation, enhancing customer experience, and drastically reducing human error.
1:55
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Westpac modernizes with digital transformation
See how Westpac, Australia's oldest bank, improved agility, reduced costs, and increased visibility into network performance to better manage disruptions and risk.
2:15
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Woolworths Teams with Cisco Customer Experience to Transform Operations
Woolworths teamed with Cisco Customer Experience team to transform the customer experience while optimizing its own processes, scaling Wi-Fi to more than 1000 stores per year and increased software compliance by 45%!
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CX Customer and Partner Story: Howard Hotel
With the partnership between e-Formula and Cisco Customer Experience, Howard Hotel not only successfully implemented Cisco IoT solutions, but also gain an extraordinary lifecycle experience to make most from the investment.
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