Telstra creates a scalable, reliable network and digitizes customer experience through automation
Australia’s largest telecommunications company embraces NSO to offer its customers service provisioning automation, enhancing customer experience, and drastically reducing human error.
In Asia Pacific
Rakuten Mobile Acceptance: 2022 CX Customer Hero Awards
Sharad Sriwastawa, Chief Technology Officer of Rakuten Mobile, accepts the 2022 CX Customer Hero Award for the APJC region. Cisco BCS has been a trusted partner in Rakuten's journey to provide low-cost, high-quality services, including 5G and IoT.
Woolworths Teams with Cisco Customer Experience to Transform Operations
Woolworths teamed with Cisco Customer Experience team to transform the customer experience while optimizing its own processes, scaling Wi-Fi to more than 1000 stores per year and increased software compliance by 45%!
CX Customer and Partner Story: Howard Hotel
With the partnership between e-Formula and Cisco Customer Experience, Howard Hotel not only successfully implemented Cisco IoT solutions, but also gain an extraordinary lifecycle experience to make most from the investment.
Westpac modernizes with digital transformation
See how Westpac, Australia's oldest bank, improved agility, reduced costs, and increased visibility into network performance to better manage disruptions and risk.