03 Creating Virtual Accounts – Manage Smart Account
This is the third video in the EA-Workspace Access & Smart Account Management series. In this video you will learn how to create a Virtual Account in the Smart Account.
02 Adding Users – Manage Smart Account
This is the second video in the EA-Workspace Access & Smart Account Management series. In this video you will learn how to add users and assign to them different roles in the Smart Account.
01 Accessing EA Workspace
This is the first video in the EA-Workspace Access & Smart Account Management series. In this video you will learn how to access the EA workspace in the Smart Account.
License Rehost from Failed Device - RMA
This video outlines the new automated Return Material Authorization process for rehosting licenses from a failed device.
Installing License to CMS
This video will explain how to install licenses in CMS.
PAK Enhanced Authentication
This brief video covers one simple step for the added layer of security using PAK enhanced authentication.
New User Introduction to Cisco Smart Software Manager
This video provides an overview of CSSM including an introduction to the user interface and its functionality.
Why Smart Accounts?
This brief video covers the benefits and how to request a Cisco Smart Account
Virtual Chat Digital Assistance
This video is visual only and contains no audio. Fall 2023 release of Digital Assistance options within licensing applications' Virtual Chat.
Support Case Manager Menu Evolution
October 8 Digital Assistance applications installed in licensing Support Case Manager.
05 EAWS Service Coverage
This is the fifth video of the EAWS series. This Video will help you understand the service Coverage View in EAWS.
04 EAWS - Consumption and True Forward View
This is the fourth video in the EAWS series. This video covers the Reports Tab, Consumption Report View, and True Forward View.
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