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CX Cloud Cases Overview
Learn how to centralize and streamline TAC case management via CX Cloud.
5:14
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Support Cases in CX Cloud
Learn how to open support cases in CX Cloud.
2:55
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The Value of Telemetry in CX Cloud
Learn about the value of telemetry in CX Cloud
2:53
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Open a Support Case in CX Cloud
Learn how to open a support case in CX Cloud.
5:01
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Remote Practice Labs and Certification Prep in CX Cloud
Learn about the added value of lifecycle learning content, specifically certification prep and remote practice labs, in this video.
1:42
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Rapid Problem Resolution in CX Cloud
This video details rapid problem resolution in CX Cloud to reduce your time to case resolution and allow more focus on the bigger picture strategy.
1:03
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Cases Overview in CX Cloud
This video provides a general overview of the Cases Tile in CX Cloud.
7:34
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Adding & Deleting Users in CX Cloud
Learn how to add and delete users in CX Cloud in this demo.
1:21
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How to Add a File to a TAC Case in CX Cloud
Learn how to add a file to a TAC Case in CX Cloud through this demo.
1:43
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Today View in CX Cloud
Navigate through the new Today View in CX Cloud for better day-to-day integration.
1:39
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Share your Feedback on CX Cloud
Learn more about how to share feedback on CX Cloud and new ideas on the CX Cloud Idea Exchange.
3:09
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CX Cloud Release Notes for July and August 2023
Learn about the newest features in CX Cloud as of the July and August 2023 release.
3:26
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