Webex Contact Center - Analyzer3 videos
Webex Contact Center How To Schedule a Report in Visualization-Analyzer
To schedule the execution of an existing Visualization, hover over the "Reporting and Analytics" module and click to access the Analyzer.
Webex Contact Center How To Create the Analyzer Dashboard
Analyzer Dashboards are collections of Analyzer Visualizations. In the video we explain how to create a new Analyzer Dashboard.
Webex Contact Center New Analyzer Report Creation
Analyzer mines real-time and historical data from Webex Contact Center data sources to generate specific business views of the data. It visually displays trends to help discern patterns and gain insight for continuous improvement.