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IMIconnect with Webex Contact Center - Banking Use Case
This video demonstrates how IMIconnect incorporated with Webex Contact Center can help create better customer experiences. This video is a use case for financial institutions/banking.
8:40
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Webex Contact Center - Agent Desktop Demo
This 5-minute video demonstrates the all-new Webex Contact Center agent desktop, including new features and functionality.
5:17
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Webex Workforce Optimization Demo Video
Cisco Webex Workforce Optimization provides integrated capabilities for team performance management. This video demonstrates the three aspects of Webex WFO: quality management, workforce management, and workforce analytics.
24:02
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New Webex Contact Center AI Demo
This video demonstrates the artificial intelligence (AI) capabilities built into the all-new Webex Contact Center.
1:56
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New Webex Contact Center Experience Management Demo
This video demonstrates the Experience Management integration and capabilities built into the all-new Webex Contact Center.
1:09
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New Webex Contact Center Omnichannel Demo
This video demonstrates the omnichannel capabilities built into the all-new Webex Contact Center.
1:44
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Webex Contact Center Enterprise Admin Portal - 5 minute demo series
The Webex Contact Center Enterprise Administration Portal gives contact center business users quick and easy access to operation-critical tools from a single interface. Watch this guided tour to experience its powerful capabilities.
5:58
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