Generali enhances network to ensure 24/7 connectivity
Riccardo Bortoletti is Network Administrator at Generali, the largest insurance company in Italy. He is also an inline skater who values agility and efficiency in everything he does. Hear how Riccardo uses Cisco CX Cloud to reflect these same values.
In Europe, Middle East, Africa, & Russia
Innovation & Growth with the BT / Cisco Customer Experience partnership
Adopting the Cisco Customer Experience Lifecycle model shows constant innovation and growth of a 30 year long partnership between Cisco and BT. Hear BT’s comprehensive and innovative approach to customer experience - http://cisco.com/go/cx
Repsol powers reliability with proactive security
Lukene Berrosteguita is at the helm securing Repsol’s network infrastructure to ensure reliability of critical services in partnership with Cisco Business Critical Services. The goal: support the company’s goal of net-zero emissions by 2050.
Societe Generale Acceptance: CX Customer Hero Awards 2022
Vivien Strady, Global Head of Data Center and Network, accepts the 2022 CX Customer Hero Award for the EMEAR region on behalf of SocGen. Cisco BCS helped provide SocGen with the skills to transform their infrastructure and migrate to the cloud.
Atea Denmark adopts the Cisco CX Lifecycle approach to deliver Customer Success
Atea Denmark and Cisco Customer Experience in partnership deliver business critical services and a lifecycle approach to help Holstebro Kommune meet strategic objectives and deploy a transformational technology platform.
Cisco Partner CAE Technology Services delivers next level technology to Wrexham County Borough Council
CAE was a differentiator in the market as they partnered with Cisco CX to help deliver next level technology to the Wrexham County Borough Council to help drive education standards with their students.
Vodafone: Improving the customer experience while reducing costs
Vodafone needed to spend more time innovating. Business Critical Services assessed their environment, and applied advanced analytics, automation, and an aggressive training plan to prevent quality-impacting incidents and lower costs.