Vodafone: Improving the customer experience while reducing costs
Vodafone needed to spend more time innovating. Business Critical Services assessed their environment, and applied advanced analytics, automation, and an aggressive training plan to prevent quality-impacting incidents and lower costs.
In Europe, Middle East, Africa, & Russia
IFEMA Case Study
The annual COP conference required a new country host immediately. IFEMA nobly offered to execute this project in a record time of 18 days, thanks to Cisco’s CX experts and robust communications infrastructure.
Repsol powers a transformation to achieve the unprecedented
Santiago Maestro leads Repsol’s digital transformation effort and cloud-first initiative to support the goal of net-zero emissions by 2050. Repsol engaged Cisco Business Critical Services to ignite innovation in support of the goal.
Generali enhances network to ensure 24/7 connectivity
Riccardo Bortoletti is Network Administrator at Generali, the largest insurance company in Italy. He is also an inline skater who values agility and efficiency in everything he does. Hear how Riccardo uses Cisco CX Cloud to reflect these same values.
Expo 2020 Dubai and Cisco CX: Building a World Expo Like Never Before!
When the world converges in one place the stakes will always be high but when the vision is to create something truly unique, the stakes just got higher. See how Expo 2020 is partnering with Cisco CX.
Societe Generale Acceptance: CX Customer Hero Awards 2022
Vivien Strady, Global Head of Data Center and Network, accepts the 2022 CX Customer Hero Award for the EMEAR region on behalf of SocGen. Cisco BCS helped provide SocGen with the skills to transform their infrastructure and migrate to the cloud.
Cisco Partner CAE Technology Services delivers next level technology to Wrexham County Borough Council
CAE was a differentiator in the market as they partnered with Cisco CX to help deliver next level technology to the Wrexham County Borough Council to help drive education standards with their students.