How to Prevent Calls from Going to Voicemail After Decline in WXCC
1:20
This Video shows how to configure the users to prevent the call going to the personal voicemail and instead going to the next available agent in the queue in WXCC.
Related Videos
In Featured Video
-
Play video Expanding Routed Optical Networking Applications with new Cisco Coherent Optics
Expanding Routed Optical Networking Applications with new Cisco Coherent Optics
Extend Routed Optical Networking use cases with new 100G QSFP28 ZR & 400G ULH coherent optics. Demo shows interoperability between coherent optics in Cisco NCS 540 and 8201 routers to support access, metro regional, and long-haul data transmission.
1:47
-
Play video ACI 6.x Key Features & Upgrade Best Practices
ACI 6.x Key Features & Upgrade Best Practices
Explore ACI 6.x new features & gain insights on best practices for a seamless upgrade. Discover how to increase visibility, enhance performance & simplify network management.
1:18:20
-
Play video Simplifying Management of Cisco Routed Optical Networking and Increasing Long-Haul Capacity and Reach
Simplifying Management of Cisco Routed Optical Networking and Increasing Long-Haul Capacity and Reach
See a demo of Cisco NCS 2000 in a Routed Optical Network using Crosswork Hierarchical Controller, Optical Network Controller, and Shelf Virtualization Orchestrator. Plus, see the impressive 400G ULH coherent pluggable performance over 3,000 km fiber.
5:45
-
Play video Leveraging Machine Learning in Routed Optical Networking
Leveraging Machine Learning in Routed Optical Networking
Go beyond the unified view and control of the multilayer networks you get with Cisco Crosswork Hierarchical Controller and see how you can also quickly troubleshoot and resolve issues—with Cisco Optical Network Controller with OTDR machine learning.
9:55
-
Play video NTT DATA success story video
NTT DATA success story video
Learn how NTT DATA's strategic relationship with Cisco has helped the partner achieve significant business growth and increase timely renewals.
2:32
-
Play video Cisco Customer Story: NEP Group, Inc.
Cisco Customer Story: NEP Group, Inc.
See how global media tech company NEP group delivers high-quality live broadcasts for major events, manages production remotely, and reduces opertaional costs with Cisco IP Fabric for Media (IPFM) and Cisco Catalyst 9000 Series Switches.
2:53
