Drive Success Using Customer Experience Designed for a Digital World
The ultimate customer experience (CX) goal is to exceed customers’ expectations across all touchpoints, people, and technology over time. In this session, you will hear from CXPA and Cisco experts on how delivering exceptional CX drives success.
2022 APJC CX Customer Hero Award: Newgen Software Technologies Limited Acceptance
The Security Trailblazer Award celebrates a customer that has strengthened its security posture to proactively protect and defend its IT infrastructure, leveraging Cisco CX. Hear more details from Abhay Tiwari, General Manager, IT at Newgen.
Supply Chain Innovation Supports Enel's Net Zero Goals
Victor Prieto at The Enel Group challenged Cisco to remove efficiency hurdles.
CTIR On Air Recapping the top threats from Q3 2022
Cisco Talos Incident Response breaks down the top threats from Q3 2022. The team dives into the top malware families we saw most in the field and will be taking live questions from the audience.
2022 APJC CX Customer Hero Award: HCL Technologies Acceptance
This award goes to a customer that has strengthened and enhanced IT operations, leveraging Cisco CX. Hear from Ramana SV, EVP & Head Global IT at HCL Technologies Limited as he accepts the award.
2022 APJC CX Customer Hero Award: Kasikorn Business - Technology Group (KBTG) Acceptance
The APJC CX Customer Hero of the Year is our top award and recognizes a customer that has undergone an amazing digital transformation through collaboration with Cisco CX. Hear from Chatchawat Asawarakwong, CISO of KBTG as he accepts the award.
2022 APJC CX Customer Hero Award: University of Melbourne Acceptance
The APJC Inclusive Future for All Award recognizes a customer that is making great strides towards the goal of an inclusive future for all, with the assistance of Cisco CX. Daniel Buttigieg from the University of Melbourne accepts the award.