Cisco Finesse
1:43
Improve your customer experience with Cisco Finesse. This next-generation agent and supervisor desktop provides a collaborative experience for the communities that interact with your customer service organization.
Related Videos
In Contact Center
-
Play video Webex Contact Center - Collaborative contact center
Webex Contact Center - Collaborative contact center
Webex Contact Center provides a complete collaboration suite to engage your entire team. Only Webex provides all-in-one messaging, meetings, calling, devices, and more.
0:28
-
Play video Webex Contact Center - Intelligent super agents
Webex Contact Center - Intelligent super agents
Webex Contact Center delivers super agent intelligence for an intuitive agent experience. AI-powered assistance and a new, modular agent desktop make customer interactions easier and better.
0:26
-
Play video Webex Contact Center - Delightful customer experiences
Webex Contact Center - Delightful customer experiences
See how Webex Contact Center creates delightful customer experiences with digital-first engagements. Customers can connect when and how they want—via chat, text, social, email, or call.
0:24
-
Play video Webex Contact Center - Customizable platform
Webex Contact Center - Customizable platform
Open APIs and cloud-based microservices deliver a next-generation, fully customizable platform. Webex Contact Center provides ultimate scalability and flexibility, integrating with your preferred CRM and business applications.
0:28
-
Play video Contact center enterprise – License consumption report
Contact center enterprise – License consumption report
The License Consumption lets you monitor and analyse your software license consumption trends over various intervals of time. It enables your business to track efficiency and meet compliance requirements and helps you plan for future growth.
5:02
-
Play video Webex Cloud Contact Center. Engage Customers Everywhere.
Webex Cloud Contact Center. Engage Customers Everywhere.
Webex Cloud Contact Center software delivers engaging, connected customer experiences on every channel. Empower agents and optimize the customer journey with an industry-leading, unified solution for customer experience management.
0:15