Webex Contact Center - Agent Desktop Demo
5:17
This 5-minute video demonstrates the all-new Webex Contact Center agent desktop, including new features and functionality.
Related Videos
In Contact Center
-
Play video Unemployment Use-Case with Cisco Contact Center
Unemployment Use-Case with Cisco Contact Center
This video is an unemployment use-case with Cisco Contact Center for Public Sector & Cisco Citizen Experience.
6:52
-
Play video Introducing the All-New Webex Contact Center: The technology enabling the future of CX
Introducing the All-New Webex Contact Center: The technology enabling the future of CX
Cisco has re-defined the standard for the next generation contact center platform with the all-new Webex Contact Center.
48:32
-
Play video IMIconnect with Webex Contact Center - Banking Use Case
IMIconnect with Webex Contact Center - Banking Use Case
This video demonstrates how IMIconnect incorporated with Webex Contact Center can help create better customer experiences. This video is a use case for financial institutions/banking.
8:40
-
Play video New Webex Contact Center Experience Management Demo
New Webex Contact Center Experience Management Demo
This video demonstrates the Experience Management integration and capabilities built into the all-new Webex Contact Center.
1:09
-
Play video Webex Workforce Optimization Demo Video
Webex Workforce Optimization Demo Video
Cisco Webex Workforce Optimization provides integrated capabilities for team performance management. This video demonstrates the three aspects of Webex WFO: quality management, workforce management, and workforce analytics.
24:02
-
Play video Webex Contact Center AI – The intelligence contact center
Webex Contact Center AI – The intelligence contact center
Cisco is powering contact centers with artificial intelligence to deliver fast, intuitive self-service, and create “super agents” who are empowered with context, insights, and intelligence to deliver timely, accurate responses.
1:13
