New Webex Contact Center Experience Management Demo
This video demonstrates the Experience Management integration and capabilities built into the all-new Webex Contact Center.
In Contact Center
The All-New Webex Contact Center - Customer Testimonial Video
In this video, Cisco Contact Center customers T-Mobile, OceanX, and Paychex provide their thoughts on the all-new Webex Contact Center platform.
New Webex Contact Center Omnichannel Demo
This video demonstrates the omnichannel capabilities built into the all-new Webex Contact Center.
Webex Contact Center - Agent Desktop Demo
This 5-minute video demonstrates the all-new Webex Contact Center agent desktop, including new features and functionality.
Unemployment Use-Case with Cisco Contact Center
This video is an unemployment use-case with Cisco Contact Center for Public Sector & Cisco Citizen Experience.
IMIconnect with Webex Contact Center - Banking Use Case
This video demonstrates how IMIconnect incorporated with Webex Contact Center can help create better customer experiences. This video is a use case for financial institutions/banking.
Webex Workforce Optimization Demo Video
Cisco Webex Workforce Optimization provides integrated capabilities for team performance management. This video demonstrates the three aspects of Webex WFO: quality management, workforce management, and workforce analytics.