New Webex Contact Center Omnichannel Demo
1:44
This video demonstrates the omnichannel capabilities built into the all-new Webex Contact Center.
Related Videos
In Contact Center
-
Play video Webex Contact Center - Agent Desktop Demo
Webex Contact Center - Agent Desktop Demo
This 5-minute video demonstrates the all-new Webex Contact Center agent desktop, including new features and functionality.
5:17
-
Play video New Webex Contact Center AI Demo
New Webex Contact Center AI Demo
This video demonstrates the artificial intelligence (AI) capabilities built into the all-new Webex Contact Center.
1:56
-
Play video Unemployment Use-Case with Cisco Contact Center
Unemployment Use-Case with Cisco Contact Center
This video is an unemployment use-case with Cisco Contact Center for Public Sector & Cisco Citizen Experience.
6:52
-
Play video Webex Workforce Optimization Demo Video
Webex Workforce Optimization Demo Video
Cisco Webex Workforce Optimization provides integrated capabilities for team performance management. This video demonstrates the three aspects of Webex WFO: quality management, workforce management, and workforce analytics.
24:02
-
Play video The All-New Webex Contact Center - Customer Testimonial Video
The All-New Webex Contact Center - Customer Testimonial Video
In this video, Cisco Contact Center customers T-Mobile, OceanX, and Paychex provide their thoughts on the all-new Webex Contact Center platform.
1:33
-
Play video Webex Contact Center AI – The intelligence contact center
Webex Contact Center AI – The intelligence contact center
Cisco is powering contact centers with artificial intelligence to deliver fast, intuitive self-service, and create “super agents” who are empowered with context, insights, and intelligence to deliver timely, accurate responses.
1:13
