Introducing the All-New Webex Contact Center: The technology enabling the future of CX
48:32
Cisco has re-defined the standard for the next generation contact center platform with the all-new Webex Contact Center.
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In Contact Center
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Play video New Webex Contact Center AI Demo
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This video demonstrates the artificial intelligence (AI) capabilities built into the all-new Webex Contact Center.
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This video demonstrates the omnichannel capabilities built into the all-new Webex Contact Center.
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Play video Webex Contact Center AI – The intelligence contact center
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Play video Webex Workforce Optimization Demo Video
Webex Workforce Optimization Demo Video
Cisco Webex Workforce Optimization provides integrated capabilities for team performance management. This video demonstrates the three aspects of Webex WFO: quality management, workforce management, and workforce analytics.
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Play video New Webex Contact Center Experience Management Demo
New Webex Contact Center Experience Management Demo
This video demonstrates the Experience Management integration and capabilities built into the all-new Webex Contact Center.
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Play video IMIconnect with Webex Contact Center - Banking Use Case
IMIconnect with Webex Contact Center - Banking Use Case
This video demonstrates how IMIconnect incorporated with Webex Contact Center can help create better customer experiences. This video is a use case for financial institutions/banking.
8:40
