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New Webex Contact Center Omnichannel Demo

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This video demonstrates the omnichannel capabilities built into the all-new Webex Contact Center.

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In Demos

Play video Webex Contact Center Enterprise Admin Portal - 5 minute demo series

Webex Contact Center Enterprise Admin Portal - 5 minute demo series

The Webex Contact Center Enterprise Administration Portal gives contact center business users quick and easy access to operation-critical tools from a single interface. Watch this guided tour to experience its powerful capabilities.

5:58
Play video Webex Contact Center - Agent Desktop Demo

Webex Contact Center - Agent Desktop Demo

This 5-minute video demonstrates the all-new Webex Contact Center agent desktop, including new features and functionality.

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Play video New Webex Contact Center AI Demo

New Webex Contact Center AI Demo

This video demonstrates the artificial intelligence (AI) capabilities built into the all-new Webex Contact Center.

1:56
Play video Webex Workforce Optimization Demo Video

Webex Workforce Optimization Demo Video

Cisco Webex Workforce Optimization provides integrated capabilities for team performance management. This video demonstrates the three aspects of Webex WFO: quality management, workforce management, and workforce analytics.

24:02
Play video IMIconnect with Webex Contact Center - Banking Use Case

IMIconnect with Webex Contact Center - Banking Use Case

This video demonstrates how IMIconnect incorporated with Webex Contact Center can help create better customer experiences. This video is a use case for financial institutions/banking.

8:40
Play video New Webex Contact Center Experience Management Demo

New Webex Contact Center Experience Management Demo

This video demonstrates the Experience Management integration and capabilities built into the all-new Webex Contact Center.

1:09

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