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Evolution of customer care, predictive

In the final installment of the the evolution of customer care video series, Vasili Triant, VP/GM Customer Journey Solutions, talks about contact centers evolving the customer journey to ultimately deliver predictive care

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Latest Videos

Currently loaded videos are 1 through 9 of 9 total videos.

Be the Bridge Spotlight: Vanessa Russell

Be the Bridge Spotlight: Vanessa Russell

Unified Communications Manager - 7800 and 8800 Problem Report Tool Collection

Unified Communications Manager - 7800 and 8800 Problem Report Tool Collection

Turkcell Case Study - Moving from network operator to digital experience provider

Turkcell Case Study - Moving from network operator to digital experience provider

Telecom Italia Case Study - Network automation comes true with Cisco NSO

Telecom Italia Case Study - Network automation comes true with Cisco NSO

Meet the Cisco Headset 500 Series

Meet the Cisco Headset 500 Series

Orange Business Services Case Study - Flexible SD WAN ensures digital disruption

Orange Business Services Case Study - Flexible SD WAN ensures digital disruption

Irideos Case Study - Software-defined networking in a service provider environment

Irideos Case Study - Software-defined networking in a service provider environment

Swisscom Uses Nexus Data Broker for Scalable Application Traffic Monitoring

Swisscom Uses Nexus Data Broker for Scalable Application Traffic Monitoring

Effective Cyber Security Strategies - Changing the equation in a dynamic threat landscape

Effective Cyber Security Strategies - Changing the equation in a dynamic threat landscape

Currently loaded videos are 1 through 9 of 9 total videos.