IMIconnect with Webex Contact Center - Banking Use Case
This video demonstrates how IMIconnect incorporated with Webex Contact Center can help create better customer experiences. This video is a use case for financial institutions/banking.
Webex Contact Center - Agent Desktop Demo
This 5-minute video demonstrates the all-new Webex Contact Center agent desktop, including new features and functionality.
Webex Workforce Optimization Demo Video
Cisco Webex Workforce Optimization provides integrated capabilities for team performance management. This video demonstrates the three aspects of Webex WFO: quality management, workforce management, and workforce analytics.
New Webex Contact Center AI Demo
This video demonstrates the artificial intelligence (AI) capabilities built into the all-new Webex Contact Center.
New Webex Contact Center Experience Management Demo
This video demonstrates the Experience Management integration and capabilities built into the all-new Webex Contact Center.
New Webex Contact Center Omnichannel Demo
This video demonstrates the omnichannel capabilities built into the all-new Webex Contact Center.
Webex Contact Center Enterprise Admin Portal - 5 minute demo series
The Webex Contact Center Enterprise Administration Portal gives contact center business users quick and easy access to operation-critical tools from a single interface. Watch this guided tour to experience its powerful capabilities.